Privacy Policy

Scope and who we are

Kre8ivTech, LLC is a software development studio based in San Antonio, Texas. This notice applies to www.kre8ivtech.com and inquiries submitted through this website. A client platform, an affiliate website, or a service we build for a customer may have a separate privacy notice and contract. When we process client data under a service agreement, that agreement and any data-processing addendum also apply.

Information we collect

You may provide your name, email address, telephone number, organization, role, website, project description, budget range, schedule, and other information in contact or project-request forms. We also receive information you choose to send in correspondence.

Our systems and infrastructure providers process technical information such as IP address, browser or user-agent details, requested URLs, timestamps, and security or error logs. Form records may include an IP address and user-agent string. Administrative sign-in uses session information.

Do not put passwords, payment-card details, government identifiers, health records, or other sensitive personal information in a general inquiry. Ask us to arrange an appropriate transfer method if a project requires restricted information.

If you use our AI assessment, we receive your answers to the assessment questions and, if you choose to provide it, your email address. A paid full assessment also collects a required email address, optional short notes you type, and a payment processed by Stripe. See “AI assessments” below for how this information is handled.

How information is used

We use inquiry information to respond, evaluate requirements, prepare proposals, and communicate about requested services. Technical and session information supports website delivery, authentication, troubleshooting, abuse prevention, and security. We may retain records needed to administer agreements, resolve disputes, and meet legal obligations. Submitting an inquiry does not subscribe you to a marketing mailing list.

Providers and disclosures

The website is hosted using Amazon Web Services and delivered through Cloudflare. These providers may process network and security data. Our inquiry forms use Cloudflare Turnstile to check for automated abuse. Turnstile processes browser and connection information, and our server verifies a short-lived token before accepting a form. We do not send inquiry contents to Turnstile. Business correspondence uses Microsoft 365. If you accept analytics, Google Analytics processes browser and usage information, including cookie identifiers, public page views, traffic-source information, successful inquiry events, and connection data such as your IP address. We do not send names, email addresses, phone numbers, or inquiry text to Google Analytics. Advertising personalization and Google signals are disabled. If you follow an external link or load a remotely hosted image, that provider receives connection information such as your IP address and browser details. The About page uses externally hosted illustrative agent portraits.

Our AI assessment uses additional providers. The free assessment sends your answers to Anthropic’s Claude API to generate a short written summary. The paid full assessment sends your answer choices, the scores calculated from those choices, and any optional notes you typed to Anthropic’s Claude API to write a longer report. Stripe processes the one-time payment. Kre8ivTech stores the Stripe Checkout session id, payment intent id, amount, currency, email address, answers, optional notes, scores, the written report, the PDF, email-delivery status, and a download-link version. Kre8ivTech does not store payment card numbers or the Turnstile token. Assessment submissions are not copied into the client portal.

We may share information with providers or professional advisers when needed to deliver a requested service, administer the business, protect rights and security, or meet a legal requirement. We may disclose relevant records in a business transfer subject to applicable law and appropriate confidentiality protections. This website does not currently include advertising pixels or sell inquiry submissions through an advertising exchange.

AI and project information

The AI Usage Policy explains our approach to AI-assisted work. A website inquiry is not permission to publish your content or train a public AI model with it. Before a project involves confidential data and an AI provider, the authorized tools, information, and relevant handling terms should be established in the project agreement. Provider settings and retention can vary; do not assume every AI service offers the same protections.

AI assessments

Free assessment. Our free AI assessment at /ai-assessment asks you a series of questions. Your score and top three recommended fixes are calculated by our own code, not by an AI model. A short written summary is generated by sending your answers to Anthropic’s Claude API. If that request fails, you see a standard summary that is not personalized to your answers.

Kre8ivTech does not keep an assessment record unless you provide your email address. If you do, we keep the assessment record for up to 90 days and then delete it. We use that email address only to send your results and follow up about the assessment. We do not use it for marketing.

Paid full assessment. The paid check is a longer written questionnaire. It costs $199 USD, paid once through Stripe Checkout. Kre8ivTech does not store payment card numbers. We store the Checkout session id, payment intent id, amount, currency, your email address, your answer choices, any optional notes you typed, the calculated scores, the written report, a PDF of that report, whether the email was accepted, and a version number for the download link. The written report is generated by sending those answers, scores, and notes to Anthropic’s Claude API. If that request fails, the PDF uses a standard report written by our own code from the scores. We email the PDF to the address collected at checkout and keep a copy you can download from a signed link that expires. A refund marks the order refunded and stops that download link from working. We keep the record, including a checkout that was not paid, for 90 days and then delete it.

Human review. An assessment report is AI-assisted guidance. It may be reviewed by a Kre8ivTech team member. It is not legal, security, or financial advice, as described in our AI Usage Policy.

AI training. Kre8ivTech does not use assessment submissions to train AI models. Each AI provider’s own terms apply to the information it processes.

Early deletion. You do not have to wait for the 90-day period to end. To ask us to delete your assessment record sooner, email info@kre8ivtech.com from the address you used for the assessment, or tell us that address, and mention “AI assessment” in your message.

Cookies and similar technologies

See the Cookie Notice for session cookies, infrastructure technologies, and optional analytics. Administrative authentication requires session-related cookies. With your permission, first-party analytics count daily page views by public page path. These aggregate records do not contain visitor identifiers, IP addresses, query strings, or form contents. Google Analytics also uses first-party cookies after you accept analytics. We send the type of a successfully saved inquiry, not its contents. Request totals in our own admin dashboard come from successfully saved inquiries regardless of your analytics choice.

Retention and security

We retain information for the purpose for which it was collected and for applicable contractual, legal, security, or recordkeeping needs. Retention depends on the type of record and the relationship; except for the AI assessment records described in “AI assessments,” which are deleted after 90 days, we do not promise that all records are deleted on a single fixed schedule. Copies in backups may persist until the relevant backup cycle ends.

We use safeguards appropriate to the service, but no system or transmission method can be guaranteed secure. Contact us if you believe information submitted to this website has been compromised. Do not send passwords or sensitive evidence through an ordinary contact form.

Your choices and privacy requests

Email info@kre8ivtech.com to ask about access, correction, deletion, or other rights that apply to your information. Identify the request and how you interacted with us; avoid including identity documents unless we arrange a secure verification method. We may need to verify your identity or an authorized agent’s authority before acting. To delete an AI assessment record before its 90-day deletion date, see “AI assessments” above.

Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy, or opt out of specified processing. We respond within the period required by applicable law and explain any applicable exception. If a request is declined, you may ask for an appeal by replying with “Privacy appeal.” You may also contact the relevant supervisory authority, including the Texas Attorney General. We do not penalize you for exercising rights provided by law.

Children and international visitors

This business website is not directed to children under 13. If you believe a child has submitted personal information, contact us so we can evaluate and address it.

We operate in the United States. Providers may process information in other locations. Applicable transfer requirements must be addressed for a client project involving regulated international data; this notice is not itself a data-transfer agreement.

Changes and contact

We may update this notice as services or practices change. The date above identifies the current version. Where law requires additional notice or consent for a material change, we will follow that requirement.

Privacy contact: info@kre8ivtech.com • (210) 570-9382 • Kre8ivTech, LLC, San Antonio, TX. Serving San Antonio and the United States.